Meet Majorel Turkey


With the aim of becoming a services provider with the world’s highest customer satisfaction in its field, Majorel Turkey is here to maximize your customer satisfaction by offering great experiences and interactions, to increase your brand’s sales figures, and to help you focus on core businesses by offering local & nearshore contact center solutions, robotic process automation (RPA) solutions, digital solutions, consultancy solutions, and other business process outsourcing (BPO) solutions.

With more than 4,000 teammates in 12 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian. We offer services


  • Contact Center Solutions
  • Digital Solutions
  • Automation
  • Consultancy
  • Other BPO Services

Contact Center Solutions

Contact center solutions include customer care solutions, sales & collection solutions, technical support solutions, multi-channel customer care solutions, and CRM workspace system.


Digital Solutions

Digital solutions include people analytic solution, digital learning & development solution, and social media monitoring & engagement.



Digital workforce solutions assist businesses of all kinds to initiate, grow or transform their digital workforce, a different kind of workforce backed by a combination of technologies such as Robotic Process Automation (RPA), Machine Learning (ML) and Artificial Intelligence (AI).



Customer experience and business insights (CX&BI) solutions include customer journey mapping, social media quick scan (SMQS), process design (PD), voice of customer (VoC) solution, and quick call reason scan solution.


Other BPO Services

BPO services include online recruitment services, payroll services, accounting services, and testing services.